DUNGUN DIVE RESORT
Dungun Dive Resort is located on 14 acres of land by the river of Dungun, Terengganu. We have a riverfront jetty for our dive boats docking/departures to nearby islands for scuba diving and other river activities such as fishing, mangrove and firefly tour.
The resort has 5 main buildings; the reception, the restaurant, the guest rooms, the jetty and the dive center with swimming pool. In the coming plan, we will be adding a water theme park to our family-oriented facility.
Our restaurant served up meals from local Malaysian delights to international cuisines with a common area for entertainment such as movie and video screenings of underwater documentaries.
Published Price – Room (01st Apr 2020 – 31st Mar 2021)
|Room type||Malaysian Ringgit (RM)|
|Deluxe Room||RM400.00 / room / night|
|Quad Room||RM80.00 / bed / person / night|
✓ Scuba Diving Courses (Refer to below course rates).
✓ Leisure Dives trips (refer to below packages).
✓ Tenggol Island Snorkeling / island visit; guests can hop onto the diveboat with their friends; priced RM185/pax with packed lunch and snacks/drinks; for private island trip RM285/pax min 4 paxs.
✓ Mangrove Tours; RM200.00/person with a minimum of 04 guests (3 hours trip with packed lunch and mineral water).
✓ Fishing Trips or Chandat Sotong (cuttlefish jiggling – seasonal); please contact us for more info.
✓ Kuala Terengganu City and Shopping Tour (5 hours incl. mineral water); RM200/person with a minimum of 4 persons (lunch not inclusive; will stop at local restaurant).
NOTE: All activities are subject to seasonal and weather conditions.
Type of Accommodation
1) Deluxe Room (10 units) – This type of room is tastefully furnished with modern rustic feels either in Double or Twin bed combinations and can fit in an extra bed for triple share. All rooms are air conditioned with attached bathroom and toilet amenities, coffee/tea making facilities, 32” TV with Astro channels.
2) Quad Dormitory sharing (10 units) – Comes with air conditioned, consisting of two (2) double decker with attached bathroom and toilet amenities. Each bed comes with a locker, where the keys to the room and locker will be given upon checking in.
Extra bed – RM50.00 per night. ***Applicable for Deluxe room only ***
Meals time :
Breakfast : 07:00 hrs – 10:00 hrs.
Lunch : 12:30 hrs – 14:30 hrs.
Dinner : 19:30 hrs – 21:30 hrs.
Check-In & Check-Out Time
Our check-in time is 14:00 hrs and check-out time is 12:00 hrs. Early check-in and late check-out will be subject to room availability.
For late check-out of more than one (1) hour usage, a day use fee will be charge (kindly refer to reception for details).
Transfers via Van Persiaran (charter – 18 seaters)
Kuala Terengganu Airport – Resort : RM400.00 per way
Kuala Dungun Bus Station – Resort : FREE OF CHARGE
Kuala Lumpur City Centre – Resort : RM900.00 per way
Kuala Lumpur Airport – Resort : RM1,000 per way
Johor Bahru – Resort : RM1,100 per way
Conference / Meeting Room Facilities
2 seminar rooms for meetings and conferences that can accommodate a maximum of 30 persons each room. And can be converted and opens up to a maximum capacity of 70 persons for a private function.
GENERAL BOOKING TERMS & CONDITIONS
1) Reservation/Deposit/Full Payment.
Full payment must be made at least fourteen (14) days before arrival date. If for whatever reason, we do not receive the balance on or before the due date, Dungun Dive Resort Sdn Bhd withholds the right to cancel your booking. Any deposits paid are non-refundable.
✓ Upon confirmation of bookings; 50% non-refundable deposit.
✓ 14 days from arrival; full payment.
ALL PRICES above are subject to SST.
Tourism Tax – in compliance with the latest tourism tax implementation, we will be collecting the tax from all in-house guest upon check in; RM10.00 per room per night (Non Malaysian only)
All Packages excludes:
✓ Personal Expenses; and
✓ Insurance (travelling, personal or diving)
A guest(s) deposit is understood to be a formal & binding commitment to pay for the package in full, to take the activities requested and that Dungun Dive Resort Sdn Bhd will fulfilled its responsibilities in good faith. The deposit is non-refundable. Furthermore, submission of a deposit by any guest(s) indicates that guest’s full acceptance of Booking Terms & Conditions. When a booking is made, space is held and other bookings are turned away. We stand by our confirmed bookings and respectfully request that you do the same. Thank you for your understanding.
2) Bookings within fourteen (14) days.
Bookings accepted within fourteen (14) days subject to availability of accommodation. Full payment is required to secure this booking.
3) Cancellation Charges.
Please notify us via written notice preferably email of any intention to cancel any booking at the earliest.
After commencement date of service, no refund in part or full will be given for services included in the package which have not been utilized. Where a guest(s) fails to complete a dive, dive course or fails to participate in pre-booked or packaged activities for any reason (including ill health) or free choice, they will still be charged for the package.
For example, if a customer books a package which includes three (3) days of diving and on the second day they abort their first dive because they couldn’t equalize. When that guest(s) checks out, they will still be charged for the package and advised to make a claim on their travel insurance.
✓ Confirmation date – 15 days from arrival; 50% deposit forfeit
✓ 14 – 1 day from arrival; 75% payment forfeit
✓ NO SHOW; 100% of trip full price will be forfeited.
There will be surcharges for the following peak period dates listed.
Super Peak (Eve & Public Holiday) – RM20/pax/night
Labour Day – 30/4/2020 ~ 1/5/2020
Wesak Day – 6/5/2020 ~ 7/5/2020
Nuzul Al-Quran – 10/5/2020 ~ 11/5/2020
Hari Raya Aidiftri – 23/5/2020 ~ 25/5/2020
Hari Raya Haji – 30/7/2020 ~ 31/7/2020
Merdeka Day – 30/8/2020 ~ 31/8/2020
Peak (Eve & Public Holiday) & Weekend (Friday & Saturday) – RM10/pax/night
Awal Muharram – 19/8/2020 ~ 20/8/2020
Yang di-Pertuan Agong’s Birthday – 8/9/2020 ~ 9/9/2020
Malaysia Day – 15/9/2020 ~ 16/9/2020
Prophet Muhammad’s Birthday – 28/10/2020 ~ 29/10/2020
5) Unforeseen Circumstances.
The company does not accept responsibility for any delay, additional expense or inconvenience which may be caused directly or indirectly by events outside of the company control, such as late arrival of domestic or international flights/ferry, civil disturbance, fire, floods, unusually severe weather, act of God, act of Government, or the failure of any machinery or equipment. Additionally, Dungun Dive Resort Sdn Bhd will not accept any responsibility for any injury, customer loss of or damage to personal equipment and property whilst staying, or during participation in any activity.
In the unlikely event that the dive trip is cancelled due to bad weather, rough and dangerous sea conditions, a natural disaster, an act of God, war, political unrest, a danger to guest(s) or the boat, then Dungun Dive Resort Sdn Bhd has the right to cancel or delay the departure. Dungun Dive Resort Sdn Bhd withholds the right to change the planned itinerary, leave for jetty early or change the schedule.
6) Malaysia Resident.
Malaysia ID holder, Malaysia work permit holder, Malaysia PR holder.
Dungun Dive Resort Sdn Bhd cannot be held responsible or in any way liable, for property losses, personal losses, accidents, injury, or death for any reason whatsoever, whether through any activities booked through us or caused to you by third parties connected or not connected to us. The company will not be liable for any additional expenses incurred by guest(s) for any reasons whatsoever. If a complaint is received about the package for any reason, the company will agree to investigate and may act upon the complaint dependent upon our findings.
All guest(s) will be required to read and sign the company Standard Liability form and other related forms at Dungun Dive Resort Sdn Bhd upon arrival or check-in. Refusal by a guest(s) to sign such documents will prevent Dungun Dive Resort Sdn Bhd from providing such activities.
*** Infant, Pregnant Woman, Young Children and Senior Citizen are NOT ALLOWED to travel to islands during monsoon season or bad sea condition for safety concern.
We recommend that if you intend to go scuba diving, make sure you have an insurance policy that covers this activity. We strongly recommend that all guest(s) take out adequate travel insurance covers accident, loss caused by cancellations, loss of luggage, personal property, medical expenses, medical evacuation and weather disruption / cancellations (including activity cancellations).
9) Travel Documentation.
Please check you have the required travel documents before booking your dive trip. Make sure your passport has at least six (6) months to run from your time of entry into Malaysia.
10) MODE OF PAYMENT.
- a) Credit Card/ Online / Telegraphic Transfer / Boost
- b) Bank details as follows:
GREEN TREKKERS SDN. BHD.
Maybank (Kota Kemuning, Shah Alam)
A/C no: 5127-8105-7364
Swift Code: MBBEMYKL
Bank address: No. 9 & 11,Jalan Anggerik Vanila N31/N,
Kota Kemuning, 40460 Shah Alam, Selangor, Malaysia
Please email the proof of transaction to firstname.lastname@example.org and the official receipt will be issued.
What’s App Enquiry: https://wa.me/60178218256